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Office Staff

Job Description

 

Coordinator, Foreign Client and Staff Team

Position Details

Position Details:
Working in a small team, the coordinator's most important responsibility is to match up suitable staff members to clients, to satisfy clients various needs of housekeeping and babysitting services. Responsibilities include staff/client management and related administrative work. This position requires face-to-face client contacts and client home visits.

Client and Staff Coordination:
- Client management includes visiting client for the first time use, communicating by phone & email, checking service qualities at site and setting up service schedules.
- Client-staff matching
- Assign staff and manage their work schedule
- Ensure staffs' quality of work and client satisfaction
- Help staff administration such as invoicing and keeping staff time-sheets etc.

Other :
- Admin tasks related to the jobs mentioned above (record keeping, reporting and tracking)
- Sales Promotions
- Occasional Translation and Interpretation work

Place to Work

Tokyo

Work Hours

9:00 - 17:45

Salary

Depends on skills and experiences

Nessesary Skills

- Strong Communication and interpersonal skills with positive and professional attitude
- Customer focused attitude with strong customer service skills
- Minimum of 3 years working experience
- B to C or background in the hospitality industry is a plus
- Ability to multitask with speed and efficiency
- Must be able to communicate openly and forward thinking
- Basic MS Office, Internet and PC Skills
- Excellent English oral and written communication skills
- Reading, writing and conversational Japanese skills

Holidays etc

Five-Day Workweek, New Year Holiday, Paid Holidays, Congratulatory or Condolence Leave, Birthday leave (0.5 day), Family/Care leaves

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